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Consumer Promise

At Reevoo, we’re passionate about the power of the pure, un-varnished Voice of the Customer.
Consumer Promise
Our Review Moderation Policy protects our clients from the brand damage that fake reviews – positive and negative – can generate. Here’s our promise:

All of our reviews are from genuine, verified purchasers.

We never allow ‘open’ submissions from unknown consumers.

We’ll never change a review.

We’ll make no edits, no matter how minor.

We’ll never suppress a bad review.

Bad reviews are important trust builders and provide critical insight to our clients.

If a review contains material that is obscene, potentially defamatory or clearly irrelevant to the product reviewed, we have a process of re-submission and review by the consumer. The brand owner does not influence this process.

Transparency and trust are the core of the Reevoo approach – This simple but rigorous policy ensures we can deliver the value our clients deserve and all consumers demand.

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