The car-buying process has changed. Consumers no longer choose what and where to purchase just by visiting multiple dealerships and reading brochures. Instead they rely on online research and the recommendations of other drivers – and 73% expect to see this social content on dealer and manufacturer websites.
Reevoo delivers results for leading brands in the automotive industry:
Example of successful multichannel strategy.
What are people saying about us?
1. Read Scott Fraser's blog
2. Read GForces' blog to know how their clients are seeing the benefits from Reevoo already
3. Watch John Bache, Head of Customer Communications, Kia Motors (UK) Limited, talking about the importance of using a third party company to collect reviews from verified car owners to gain trust and credibility.
4. Sonia Hobbs, SMC Marketing director, discusses the importance of customer engagement using valuable feedback from peers on car purchased and service received by the dealership. She also talks about using the data collected to understand better customers and improve service.
Example of online publications after the press release
Drive sales and engagement with car owner reviews
Extra traffic
Reviews are one of the most effective ways of improving search engine rankings and website traffic. Search engines love them and so do the 70% of buyers who start their hunt for a new vehicle on search engines.
More web leads
Buyers want the reassurance of trustworthy peer advice before they’re ready to purchase. Provide this with car owner reviews and you’ll see a higher number of better qualified web leads that increase showroom visits and sales.
Maintain margins
You don’t need to compete on price alone, and damage margins to win sales. Reviews let you attract and retain customers by demonstrating your high-quality service.
Improved loyalty and engagement
Our verified car owner reviews enable you to understand and engage your customers, turning purchasers into loyal brand advocates and helping you improve your offering.
Reevoo’s solutions for automotive businesses
“A customer who has been able to fully research their next purchase is confident and a more likely buyer; verified owner reviews improve this.”
Phill Jones, Commercial Director for Motors.co.uk
Reevoo Mark – trustworthy vehicle reviews from verified owners
Reevoo Reputation – reviews of your customer care and services
Reevoo Conversations – buyer-to-owner Q&A hosted on your site
Reevoo Insight – improve your business with real customer feedback
Reevoo Traffic – increase web traffic and search rankings with your car owner reviews
Reevoo Social Reach – extend your reputation across social networks
Reevoo Brand Response – join customer discussions about your business
Why Reevoo
- Verified car owner reviews increase website traffic and web leads far more than hand-picked testimonials or just expert reviews. That’s because they‘re far more credible and that extra trust produces more leads. And because owner reviews offer a range of opinions from people just like the car-buyer, they're the perfect complement to expert reviews, and deliver better results than expert reviews on their own.
- The Reevoo network can also share your reviews with Motors.co.uk and What Car?, increasing awareness of your vehicles and dealerships at the beginning of a car buyer's pre-purchase research.
- Leading brands in the automotive sector have chosen Reevoo because our fully-managed service is proven to generate more car owner reviews and better results. Additionally, our proactive review collection methods generate more balanced reviews by preventing ratings being distorted by a few disgruntled customers.